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Professional Services

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If you run a business that gives expert advice or services, one small mistake could lead to a large claim. Whether you’re a consultant, designer, accountant, or engineer, your work often carries financial and legal risk, even if you’ve done everything right.

Professional Services Insurance is designed to help protect your business from the fallout of errors, missed details, contract disputes, and client complaints.

At Bluewell we help Australian service professionals find simple, reliable cover for their biggest risks. Whether you work from home or run a growing firm, we’ll tailor a solution that works for how you do business.

Why Professional Service Businesses Need Insurance

Many service providers face risks that aren’t visible until something goes wrong. Clients can make a claim, your advice may be challenged, or systems can crash and lose sensitive data.

Insurance helps by:

  • Covering legal costs if a client claims you made a mistake
  • Paying to fix damage to your office or equipment
  • Replacing income if you’re forced to close for repairs
  • Helping manage data breaches or online threats
  • Meeting the cover requirements in your contracts or agreements

Key Covers for Professional Services

Here are the most common insurance products used by service-based professionals in Australia.

Professional Indemnity Insurance

Covers claims if your advice, service, or work causes a client to lose money or suffer harm. This includes legal costs and any settlements if you’re found responsible.

Examples:

  • A consultant’s report contains an error that leads to business losses
  • An engineer’s design is found to have flaws
  • A bookkeeper makes a tax reporting mistake

Who needs it:
Consultants, advisors, engineers, architects, bookkeepers, marketing professionals, designers, and more.

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Public Liability Insurance

Covers injuries or property damage to third parties that happen because of your business activities or location.

Examples:

  • A client trips over a loose cord in your office
  • You spill coffee on a client’s laptop during a meeting
  • Your signage falls and damages someone’s property

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Cyber Liability Insurance

Covers the costs of data loss, hacking, or cyber attacks that affect your business systems or client data.

Examples:

  • Client files are stolen in a cyber attack
  • A staff member sends sensitive data to the wrong person
  • Your booking system is locked by ransomware

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Contents and Equipment Insurance

Covers your office furniture, computers, and other business tools if they are damaged or destroyed.

Examples:

  • A fire damages your office and electronics
  • Stormwater ruins your office carpet and furniture

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Business Interruption Insurance

Covers your lost income and extra costs if you can’t trade because of a covered event like fire, flood, or storm damage.

Examples:

  • You have to close after an electrical fire
  • A burst pipe floods your office and delays work
  • You relocate while damage is being repaired

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Management Liability Insurance

Covers claims made against directors or business owners for wrongful acts, unfair dismissal, or breaches of duty.

Examples:

  • A former employee sues for unfair dismissal
  • ASIC investigates a director’s decisions
  • You’re accused of mismanaging funds or contracts

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Common Claims in Professional Services

  • A client claims your advice caused them to lose money
  • A former employee makes a claim for wrongful dismissal
  • A cyber attack leaks your customer database
  • Storm damage shuts down your office for a week
  • You’re sued after making a small error in a contract
  • A visitor trips on a mat in your office and breaks their wrist

Who should apply for professional service insurance?

If running any of the following professional services businesses, you need to apply for professional service insurance urgently:

Frequently Asked Questions

Yes. Even home-based businesses can face professional liability, cyber risks, and legal issues. You may also need to protect your office equipment and meet contract requirements.

Public liability covers physical risks, like injury or property damage. Professional indemnity covers financial risks that come from your advice, service, or professional conduct.

Some industries require it by law or by your professional association. Even if it’s not mandatory, it’s highly recommended for anyone who gives advice, design, or reports.

It is a pre-requisite any subcontractors you use, have their own insurance, and that you check for it before retaining their services. Your policy is there to protect you. Not anyone else.

It depends on your income, contracts, industry, and risk profile.

Yes. We can package your property risks into a single Business Insurance Pack. This helps reduce your admin, often lowers your cost, and makes claims much easier to manage.

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